Studio Policies

🕒 Arrival Time: Doors open 15 minutes before class. We kindly request you to arrive 10-15 minutes early whenever possible to ensure a smooth transition.

⏰ Punctuality Matters: Doors lock at the start of class. Please be on time, as late arrivals can disrupt the experience for fellow students.

🚫 Cancellation Policy: You may cancel up to 8 hours before your scheduled class. For cancellations made after this 8-hour window, members will incur a $20 fee, or one class will be deducted from your total class package.

📵 No Phones During Classes: To maintain a focused and peaceful environment, we kindly ask that you refrain from using phones during classes. Feel free to capture photos before or after your session.

These policies help create a positive experience for everyone at our studio. Thank you for your cooperation and understanding.

Frequently Asked Questions

  • Getting started is easy! Create an account on our website under "My Account" or download our mobile app

    With your account, you can:

    ✔️ Book classes

    ✔️ View the class schedule

    ✔️ Purchase memberships or class packages

     ✔️ Complete our studio waiver

    Class reservations open 30 days in advance for members and 21 days in advance for non-members.

    We recommend arriving 10-15 minutes early for your first class to check in and meet your instructor.

  • Find us at 1024 1st Street in Snohomish, nestled in the lower level of the historic Marks Building. Access our studio easily via the side stairs facing Avenue B or through the front door on 1st Street

  • If a class is full, join the waitlist! When a spot opens, the system automatically adds the next person in line and notifies them via email and text. You can check your position on the waitlist at any time through your account.

    Important things to note:

    • Being added to the class from the waitlist acts as a confirmed reservation.

    • Most of the time, if you join the waitlist, you will get a spot in class — so plan accordingly!

    • If you’re added and can’t attend, please remove yourself from the class or waitlist at least 8 hours before the class start time to avoid penalties.

    • Waitlist pulls can happen at any time, up until 2 hours before the class begins.

    We recommend removing yourself from the waitlist in advance if you know you can’t attend, especially if you’re not able to check messages overnight. Let us know if you have questions — we’re always here to help!

  • Wear comfortable workout attire that enables a full range of motion. We offer complimentary Bala yoga mats, or you can bring your own mat. Classes are conducted barefoot or in grippy socks, your choice. Remember to bring a water bottle to stay hydrated. We supply all extra props used in classes, proudly incorporating Bala props.

  • Street parking is available near the studio. While downtown Snohomish can get busy, most of our classes are scheduled outside of peak hours, ensuring ample parking. There's also downtown overflow parking on 1st Street, west of Avenue D, if needed.

  • Absolutely! Our classes are designed to accommodate all fitness levels, and our instructors offer various modifications to tailor the experience to your needs.

    We encourage you to read our class descriptions to find the style that best aligns with your needs and goals. If you have any questions or need guidance in choosing the right class, please don't hesitate to contact us.

  • Our memberships are your all-access pass to Rise — with extra perks to make you feel right at home.

    • Early booking access — reserve classes up to 30 days in advance

    • One monthly late cancel/no-show grace

    • 15% off in-studio retail

    • One guest pass per month

    • Access to exclusive promotions and member perks

    We offer Unlimited, Standard, and Starter membership options. You can view and purchase memberships anytime through your account or the Rise Studio app.

  • Our memberships are on Autopay with a 3-month commitment. Should you ever wish to cancel your membership, kindly provide us with a cancellation request via email at least 2 weeks before your auto-renewal date.

  • To streamline our transactions and enhance your convenience, please note that we operate as a cash-free studio. We happily accept credit and debit cards for all your payment needs. Thank you for your understanding, and we look forward to serving you!